We do not bill hourly. Hourly billing makes your cost unpredictable and rewards us for taking longer. Instead, the price is based on three things that can be counted during scoping: domains, major source systems, and leadership interviews.
Working days begin when we are ready to start—the questionnaire is returned, participants are scheduled, and access has been requested. You are not paying for a clock that runs while we wait. Larger scopes are quoted as an Expanded Blueprint, and we will say so during scoping.